Policy Effective Date: June 10, 2026

16Trait™ Refund & Cancellation Policy

This page outlines our transparent billing practices, the 72-hour trial evaluation period, our strict non-refundable terms for digital intelligence delivery, and how to cancel your subscription.

Transparent Billing & Clear Policies

Quick Summary

16Trait operates on absolute transparency. We offer a 3-day free evaluation window before any charges occur. Once the trial ends and the $89.99 annual fee is processed, subscriptions are strictly non-refundable. You may cancel instantly 24/7.

Core Takeaways

72-Hour Free Trial: Your sole window to evaluate the service.
Day 4 Billing: Billed automatically if not actively canceled.
Strictly Non-Refundable: No refunds post-trial due to instant delivery.
Instant Cancellation: 24/7 self-serve; zero human contact required.

1. Free Trial & Billing Rules

16Trait operates on a principle of absolute billing transparency. All 16 base archetype reports are 100% public and free to read. Your subscription strictly covers access to our exclusive DMVR assessment framework and data analysis engine.

72-Hour Free Trial: Your 3-day free trial begins the exact minute you complete your registration, lasting for a continuous 72 hours.
Day 4 Automated Billing: If you do not actively cancel your subscription within the 72-hour evaluation window, our system will automatically charge your credit card the $89.99 USD annual subscription fee at the start of Day 4.
Zero-Cost Guarantee: If you cancel your trial at any point before the 72 hours expire, your card will be charged $0.

2. Strictly Non-Refundable Policy

Because the 16Trait Premium Report and dynamic dashboard are fully delivered digital intelligence products, we maintain strict post-trial protocols.

Instant Digital Delivery: Upon initiating your trial, our system instantly and completely grants you access to all strategic frameworks, scoring outputs, and analytical data.
Sole Evaluation Window: The 3-day (72-hour) free period is provided as your sole and complete evaluation window to determine if the proprietary insights align with your expectations.
Complete Consumption: Once Day 4 begins and the annual fee is processed, it indicates complete consumption of our intellectual property.

Important: Except where explicitly required by applicable consumer law, all subscription fees are strictly non-refundable once the trial period has ended. We do not accommodate any refund requests, partial refunds, or credit card chargebacks post-trial. You must actively cancel within the 3-day window to avoid charges.

3. Subscription Cancellation Process

We respect your time and decisions. 16Trait provides a 24/7, fully automated, self-serve cancellation mechanism. Zero human contact is required.

How to Cancel:

Log into your 16Trait account.
Navigate to the "My Profile" section.
Select "Billing & Subscription".
Click the "Cancel Subscription" button to immediately stop future billing.

Post-Cancellation Access

Cancellation takes effect immediately, ensuring you will not be billed for the subsequent cycle. However, your access to the 16Trait Premium Report and platform features will remain fully active until the end of your current billing period (or until the end of your 72-hour trial).